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Frequently Asked Questions

What is ChatZum?

ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social networks websites and view a larger version of an Image.

*How do i uninstall ChatZum from Windows? (it will uninstall from Internet explorer and firefox)

To uninstall from Windows XP/VISTA/7:
1. Click windows START button
2. Select Setting /Control panel
3. Select “add remove programs”
4. Select ChatZum Toolbar
5. Select Uninstall

*How do i uninstall ChatZum from Firefox?

1. select tools
2. select options
3. select the general tab
4. select "manage add-ons"
5. select remove ChatZum

*Attention FireFox 13+ user - homepage/newtab on uninstall is not removed
please follow these steps -

0.1. first uninstall ChatZum as detailed above
1. in the address bar type about:config
2. in the search box type homepage
3. you will see an item browser.startup.homepage
4. Right click on the item and press Reset
5. in the address bar type about:config
6. in the search box type browser.newtab.url
7. Right click on the item and press Reset
8. in the address bar type about:config
9. in the search box type keyword.URL
10. Right click on the item and press Reset

*Manual uninstall for Firefox
- if you are not Admin of your computer

1. Click the Firefox logo on the top left side (where the white arrow is)
2. Click Add-ons
3. Select Extensions on the left side
4. Find chatzum and click the "Remove" button
5. it will ask you to restart firefox and you are done.

How do i uninstall ChatZum from Chrome?

for chrome click on the wrench -> settings
first make sure you have removed the chatzum and new tab extensions - click extensions, stand on the extension name and click the trash bin icon.
then under options you will see the second paragraph "On Startup"
click on set pages to whatever you want.

to change the search engine under Settings you can see "Search"
click manage and set it to whatever you wish.

How do i uninstall ChatZum from Internet Explorer?

1. Select tools
2. Select “manage add-ons”
3. Right click and ChatZum and select disable.

How do i uninstall ChatZum from Mac Chrome,Safari and Firefox?

1. Open Finder
2. Click Applications
3. Run ChatZumUninstaller.pkg .
4. Follow the instructions.
5. close the browser and restart it.

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